DAIMLER KAMAZ RUS OOO is the general distributor of Mercedes-Benz trucks & special trucks, FUSO trucks, and Mercedes-Benz and Setra coaches & buses; it is also the official producer of Mercedes-Benz and FUSO trucks & special trucks.
On November 24, 2009, the German corporation Daimler AG and the Russian automotive manufacturer KAMAZ signed an agreement on the establishment of two joint ventures based on the strategic partnership between Daimler AG, KAMAZ PTC, State Corporation Rostekhnologii, and the Troyka Dialog investment bank. Daimler AG and KAMAZ PTC hold 50% of DAIMLER KAMAZ RUS stock each. The company started its operations in February 2010. On September 30, 2010 DAIMLER KAMAZ RUS launched a domestic CKD-production of Mercedes-Benz trucks in Naberezhnye Chelny.
The company has offices in Moscow and Naberezhnye Chelny. The dealer and service network of Mercedes-Benz trucks covers the largest cities of the central part of Russia, Siberia, and the Far East and continues its intense expansion in all the regions of Russia. International carriers can experience services of the biggest 24/7 Mercedes-Benz service network in Europe.
Mission & Values
On the market the company offers trucks and buses to move you forward! Highly engaged employees of DAIMLER KAMAZ RUS are experts in commercial vehicles striving for the best. DAIMLER KAMAZ RUS is the strong success-oriented community; customers value our product; dealers of Mercedes-Benz trucks are committed to our values. We always offer more than just selling trucks and buses -- we offer solutions for your business and services to support it. We do everything to keep our customers’ vehicles on road, creating the most modern and professional dealer and service truck network in Russia.
Quality Policy of the Company
DK RUS LLC seeks to produce reliable and functional trucks and meet the mission of the Company: "Trucks you can trust!"
The purpose of the Quality Policy in accordance with the context of the organization is to ensure that all production, support and administrative processes are conducted in accordance with the overall strategy DK RUS LLC management system.
It is extremely important for us to constantly show improved results from the point of view of satisfying our customers with our products and services. In our daily activities, we must relentlessly be guided by the following principles:
- The consumer determines quality – our customers need products and services that meet their desires and expectations throughout the life of the product at a price that matches the quality.
- Quality management system – defines the key processes of performing the work required to achieve the result. The implementation and continuous improvement of these processes, based on qualitative indicators, allows us to optimize the activity and increase the value of the product.
- People – employees, suppliers and dealers should work together to maintain and improve quality indicators. Creating an atmosphere of mutual respect and trust, working in a team, we facilitate the qualitative execution of our processes. Top management assumes responsibility for the continuous improvement of the qualifications of employees.
- The use of indicators and data – decision-making, goal setting and problem solving - are important links that show the strengths of our employees and processes in the continuous improvement of our products and services.
This Policy provides the basis for fulfilling our commitment to continuously improve the process and results of our Quality Management System based on indicators.
The top management of DK RUS LLC undertakes to comply with the requirements of the law and to provide support, provide the necessary resources, train and motivate employees to maintain the Quality Management System, in turn expecting support and assistance from each employee of DK RUS LLC in achievement of the set goals.
Quality Policy of the Company approved by Resolution of the General Director of DAIMLER KAMAZ RUS OOO No. 21-03-18/4 dated March 1, 2018 «On the Approval of the List of Company Quality Policy».